{"id":768,"date":"2025-10-28T21:59:58","date_gmt":"2025-10-28T21:59:58","guid":{"rendered":"https:\/\/gogopherdinkytown.com\/development\/?page_id=768"},"modified":"2025-11-06T14:33:08","modified_gmt":"2025-11-06T20:33:08","slug":"faq","status":"publish","type":"page","link":"https:\/\/gogopherdinkytown.com\/development\/resident-dashboard-gogopher-rentals\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"

[vc_row full_width=”stretch_row_content” gap=”35″ equal_height=”yes” css=”.vc_custom_1759154577879{padding-top: 0px !important;padding-bottom: 0px !important;}” el_class=”subleasing-hero”][vc_column width=”1\/2″ css=”.vc_custom_1759154399561{padding-top: 8rem !important;padding-bottom: 8rem !important;border-color: #FFFFFF !important;}” el_class=”subleasing-hero__text”][vc_column_text css=””]<\/p>\n

FAQ<\/h5>\n

ALL YOUR QUESTIONS, ANSWERED<\/strong><\/h1>\n

Looking for student apartments, houses, or roommate rentals near the University of Minnesota? Our FAQ covers everything you need to know \u2014 from available properties in Dinkytown, Como, and surrounding neighborhoods, to lease details, utilities, maintenance, and move\u2011in tips with GoGopher Rentals. Get quick answers to your most common questions and make your off\u2011campus housing search easier.<\/p>\n

[\/vc_column_text][\/vc_column][vc_column width=”1\/2″ css=”.vc_custom_1762207959858{background-image: url(https:\/\/gogopherdinkytown.com\/development\/wp-content\/uploads\/2025\/09\/gogopher-home-search-neighborhood.webp?id=97) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}” el_class=”subleasing-hero__image”][vc_empty_space height=”40rem”][\/vc_column][\/vc_row][vc_row full_width=”stretch_row” css=”.vc_custom_1762461158811{background-color: #FFFFFF !important;}”][vc_column][vc_tta_accordion style=”outline” shape=”square” color=”black” spacing=”20″ active_section=”0″ no_fill=”true” collapsible_all=”true”][vc_tta_section title=”I am ready to sign a lease! What are my next steps?” tab_id=”1761688960569-690bfb52-2543″][vc_column_text css=””]Step 1:\u00a0<\/b>One person from your group email rent@gogopherdinkytown.com with everyone\u2019s full name, email address and phone number. Confirm the unit address you are applying for.<\/p>\n

Step 2:<\/b>\u00a0Each person will receive a rental application via email to complete.<\/p>\n

Step 3:\u00a0<\/b>Once all applications are completed and approved, we will send you a lease through AppFolio.<\/p>\n

Step 4:<\/b>\u00a0All parties review and sign the lease electronically.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”How do I pay my rent online?” tab_id=”1761688960624-c54c34a7-5a6a”][vc_column_text css=””]You will receive a link from AppFolio to create your tenant portal. From there you can choose to setup monthly automatic payments or pay by credit card. Please be mindful that AppFolio charges a fee to use a credit card, so we recommend that you choose ACH payments.<\/p>\n

Current Tenants Pay Online:
\nhttps:\/\/gogopher.appfolio.com\/connect\/users\/sign_in<\/a>[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”What utilities am I responsible for, and how do I set them up?” tab_id=”1761689228683-09829cf9-0579″][vc_column_text css=””]Please refer to your lease for specific details on what utilities you are responsible for. If you live in a single-family home, you are responsible to setup up all utilities in your name, water\/trash, gas, electricity and internet by contacting the individual providers. You are creating a new account in your name.<\/p>\n

If you live in a duplex or multi-family building, you are responsible to setup gas, electricity and internet (unless included in your rent) in your name. Water\/trash will remain in GoGopher Rentals name and you will be charged monthly through your AppFolio tenant portal.<\/p>\n

Internet: you will be contacted prior to your move in by an Xfinity Rep to go over available internet plans and to schedule install.<\/strong>[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”What is GoGopher Rentals maintenance policy and how do I submit requests?” tab_id=”1762205574180-9a6ecc56-68d5″][vc_column_text css=””]<\/p>\n

All residents have access to our AppFolio tenant portal where you can submit maintenance requests online. We address all maintenance requested based on severity and timeliness of when the request was submitted. For non\u2011emergency issues you submit via portal and our team handles it as soon as possible, typically within 24 hours. For true emergencies (major water leak, loss of heat in cold weather, etc) you call or text our 24\/7 emergency line for immediate assistance.<\/p>\n

[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”What is there is an emergency after hours?” tab_id=”1762205621537-186739db-5cee”][vc_column_text css=””]<\/p>\n

If there is a fire, please call 911 first. If you smell gas, please call CenterPoint. For all other emergencies, call or text the after-hours emergency number\u00a0612-364-1525<\/span><\/a>.<\/p>\n

[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”What if I’m locked out after hours?” tab_id=”1762205846443-1830623a-e873″][vc_column_text css=””]<\/p>\n

Call or text the after-hours emergency number\u00a0612-364-1525<\/span><\/a>.<\/p>\n

[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”What if my rent is late or I have an NSF?” tab_id=”1762206025168-d9c97cae-d422″][vc_column_text css=””]Late Fees<\/u><\/b><\/p>\n

Any rent that is not paid in full by midnight on the 6th<\/sup>\u00a0day of the month, including weekends\/holidays, will be assessed an 8% late fee.<\/p>\n

NSF Checks<\/u><\/b><\/p>\n

Any check returned or payment rejected by Appfolio will be assessed a NSF Service Charge as per your signed lease agreement plus an 8% late fee.<\/p>\n

Management reserves the right to not accept a personal check\u00a0or payment\u00a0through Appfolio if a late payment or NSF. Tenant would be required to pay by a certified check or money order.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”Do you have roommate matching for UMN students?” tab_id=”1762206079366-a521412e-a2fd”][vc_column_text css=””]If you need another person to help fill a unit, please visit: Roommate Matching<\/a>[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”How far in advance should I apply\/lease?” tab_id=”1762207309630-7f07268a-86d1″][vc_column_text css=””]<\/p>\n

We recommend starting your housing search as early as possible \u2014 especially for high\u2011demand neighborhoods and roommate houses. Listings can fill quickly, so looking ahead a school year gives you the best shot at getting the property you want. Viewing availability on our website is the best first step.<\/p>\n

[\/vc_column_text][\/vc_tta_section][\/vc_tta_accordion][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"

[vc_row full_width=”stretch_row_content” gap=”35″ equal_height=”yes” css=”.vc_custom_1759154577879{padding-top: 0px !important;padding-bottom: 0px !important;}” el_class=”subleasing-hero”][vc_column width=”1\/2″ css=”.vc_custom_1759154399561{padding-top: 8rem !important;padding-bottom: 8rem !important;border-color: #FFFFFF !important;}” el_class=”subleasing-hero__text”][vc_column_text css=””] […]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":47,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"site-sidebar-layout":"default","site-content-layout":"plain-container","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"default","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-768","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"\nUMN Off-Campus Housing FAQ | GoGopher Rentals<\/title>\n<meta name=\"description\" content=\"Looking for student apartments, houses, or roommate rentals near the University of Minnesota? Our FAQ covers everything you need to know!\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/gogopherdinkytown.com\/development\/resident-dashboard-gogopher-rentals\/faq\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"UMN Off-Campus Housing FAQ | GoGopher Rentals\" \/>\n<meta property=\"og:description\" content=\"Looking for student apartments, houses, or roommate rentals near the University of Minnesota? Our FAQ covers everything you need to know!\" \/>\n<meta property=\"og:url\" content=\"https:\/\/gogopherdinkytown.com\/development\/resident-dashboard-gogopher-rentals\/faq\/\" \/>\n<meta property=\"og:site_name\" content=\"GoGopher\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/gogopherrentals\/\" \/>\n<meta property=\"article:modified_time\" content=\"2025-11-06T20:33:08+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"4 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/gogopherdinkytown.com\\\/development\\\/resident-dashboard-gogopher-rentals\\\/faq\\\/\",\"url\":\"https:\\\/\\\/gogopherdinkytown.com\\\/development\\\/resident-dashboard-gogopher-rentals\\\/faq\\\/\",\"name\":\"UMN Off-Campus Housing FAQ | GoGopher Rentals\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/sarahbeckum.com\\\/gogopher\\\/#website\"},\"datePublished\":\"2025-10-28T21:59:58+00:00\",\"dateModified\":\"2025-11-06T20:33:08+00:00\",\"description\":\"Looking for student apartments, houses, or roommate rentals near the University of Minnesota? Our FAQ covers everything you need to know!\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/gogopherdinkytown.com\\\/development\\\/resident-dashboard-gogopher-rentals\\\/faq\\\/#breadcrumb\"},\"inLanguage\":\"en\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/gogopherdinkytown.com\\\/development\\\/resident-dashboard-gogopher-rentals\\\/faq\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/gogopherdinkytown.com\\\/development\\\/resident-dashboard-gogopher-rentals\\\/faq\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/gogopherdinkytown.com\\\/development\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Residents\",\"item\":\"https:\\\/\\\/gogopherdinkytown.com\\\/development\\\/resident-dashboard-gogopher-rentals\\\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"FAQ\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/sarahbeckum.com\\\/gogopher\\\/#website\",\"url\":\"https:\\\/\\\/sarahbeckum.com\\\/gogopher\\\/\",\"name\":\"GoGopher Rentals\",\"description\":\"Dinkeytown Apartments For Rent\",\"publisher\":{\"@id\":\"https:\\\/\\\/sarahbeckum.com\\\/gogopher\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/sarahbeckum.com\\\/gogopher\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/sarahbeckum.com\\\/gogopher\\\/#organization\",\"name\":\"GoGopher Rentals\",\"url\":\"https:\\\/\\\/sarahbeckum.com\\\/gogopher\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en\",\"@id\":\"https:\\\/\\\/sarahbeckum.com\\\/gogopher\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/gogopherdinkytown.com\\\/development\\\/wp-content\\\/uploads\\\/2025\\\/10\\\/GoGopher_Logos_Final_Primary-Maroon.svg\",\"contentUrl\":\"https:\\\/\\\/gogopherdinkytown.com\\\/development\\\/wp-content\\\/uploads\\\/2025\\\/10\\\/GoGopher_Logos_Final_Primary-Maroon.svg\",\"width\":1,\"height\":1,\"caption\":\"GoGopher Rentals\"},\"image\":{\"@id\":\"https:\\\/\\\/sarahbeckum.com\\\/gogopher\\\/#\\\/schema\\\/logo\\\/image\\\/\"},\"sameAs\":[\"https:\\\/\\\/www.facebook.com\\\/gogopherrentals\\\/\",\"https:\\\/\\\/www.instagram.com\\\/gogopherrentals\\\/?hl=en\"]}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"UMN Off-Campus Housing FAQ | GoGopher Rentals","description":"Looking for student apartments, houses, or roommate rentals near the University of Minnesota? Our FAQ covers everything you need to know!","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/gogopherdinkytown.com\/development\/resident-dashboard-gogopher-rentals\/faq\/","og_locale":"en_US","og_type":"article","og_title":"UMN Off-Campus Housing FAQ | GoGopher Rentals","og_description":"Looking for student apartments, houses, or roommate rentals near the University of Minnesota? Our FAQ covers everything you need to know!","og_url":"https:\/\/gogopherdinkytown.com\/development\/resident-dashboard-gogopher-rentals\/faq\/","og_site_name":"GoGopher","article_publisher":"https:\/\/www.facebook.com\/gogopherrentals\/","article_modified_time":"2025-11-06T20:33:08+00:00","twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"4 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/gogopherdinkytown.com\/development\/resident-dashboard-gogopher-rentals\/faq\/","url":"https:\/\/gogopherdinkytown.com\/development\/resident-dashboard-gogopher-rentals\/faq\/","name":"UMN Off-Campus Housing FAQ | GoGopher Rentals","isPartOf":{"@id":"https:\/\/sarahbeckum.com\/gogopher\/#website"},"datePublished":"2025-10-28T21:59:58+00:00","dateModified":"2025-11-06T20:33:08+00:00","description":"Looking for student apartments, houses, or roommate rentals near the University of Minnesota? Our FAQ covers everything you need to know!","breadcrumb":{"@id":"https:\/\/gogopherdinkytown.com\/development\/resident-dashboard-gogopher-rentals\/faq\/#breadcrumb"},"inLanguage":"en","potentialAction":[{"@type":"ReadAction","target":["https:\/\/gogopherdinkytown.com\/development\/resident-dashboard-gogopher-rentals\/faq\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/gogopherdinkytown.com\/development\/resident-dashboard-gogopher-rentals\/faq\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/gogopherdinkytown.com\/development\/"},{"@type":"ListItem","position":2,"name":"Residents","item":"https:\/\/gogopherdinkytown.com\/development\/resident-dashboard-gogopher-rentals\/"},{"@type":"ListItem","position":3,"name":"FAQ"}]},{"@type":"WebSite","@id":"https:\/\/sarahbeckum.com\/gogopher\/#website","url":"https:\/\/sarahbeckum.com\/gogopher\/","name":"GoGopher Rentals","description":"Dinkeytown Apartments For Rent","publisher":{"@id":"https:\/\/sarahbeckum.com\/gogopher\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/sarahbeckum.com\/gogopher\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en"},{"@type":"Organization","@id":"https:\/\/sarahbeckum.com\/gogopher\/#organization","name":"GoGopher Rentals","url":"https:\/\/sarahbeckum.com\/gogopher\/","logo":{"@type":"ImageObject","inLanguage":"en","@id":"https:\/\/sarahbeckum.com\/gogopher\/#\/schema\/logo\/image\/","url":"https:\/\/gogopherdinkytown.com\/development\/wp-content\/uploads\/2025\/10\/GoGopher_Logos_Final_Primary-Maroon.svg","contentUrl":"https:\/\/gogopherdinkytown.com\/development\/wp-content\/uploads\/2025\/10\/GoGopher_Logos_Final_Primary-Maroon.svg","width":1,"height":1,"caption":"GoGopher Rentals"},"image":{"@id":"https:\/\/sarahbeckum.com\/gogopher\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/gogopherrentals\/","https:\/\/www.instagram.com\/gogopherrentals\/?hl=en"]}]}},"_links":{"self":[{"href":"https:\/\/gogopherdinkytown.com\/development\/wp-json\/wp\/v2\/pages\/768","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/gogopherdinkytown.com\/development\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/gogopherdinkytown.com\/development\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/gogopherdinkytown.com\/development\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/gogopherdinkytown.com\/development\/wp-json\/wp\/v2\/comments?post=768"}],"version-history":[{"count":5,"href":"https:\/\/gogopherdinkytown.com\/development\/wp-json\/wp\/v2\/pages\/768\/revisions"}],"predecessor-version":[{"id":1710,"href":"https:\/\/gogopherdinkytown.com\/development\/wp-json\/wp\/v2\/pages\/768\/revisions\/1710"}],"up":[{"embeddable":true,"href":"https:\/\/gogopherdinkytown.com\/development\/wp-json\/wp\/v2\/pages\/47"}],"wp:attachment":[{"href":"https:\/\/gogopherdinkytown.com\/development\/wp-json\/wp\/v2\/media?parent=768"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}